Terms of Service
Effective 26 September 2026 · Version 2026-09-26
These Terms are a contract between you and Omir Lazzat (Sole trader, Dombyra 7, Almaty 050010, Kazakhstan). By creating an account or using the Split AI app (the "App") you accept them. If you do not accept them, do not use the App.
1. What the App is — and is not
Split AI is a consumer fitness and nutrition information tool. It generates suggested workout and nutrition plans from what you tell it and from photographs you supply, and adapts them as you log activity. A personalised training plan requires a photo scan of the gym or equipment you train with; without a scan no plan is generated.
It is not a medical device, not medical advice, and not a substitute for a physician, dietitian, physiotherapist, or qualified trainer. Detected equipment, estimated calories and macronutrients, and physique observations are estimates produced by automated image analysis and may be wrong. You are responsible for checking that an exercise, load, or meal is appropriate and safe for you. See the Health & Fitness Disclaimer, which forms part of these Terms.
2. Eligibility
You must be at least 16 years old to use the App, and at least 18 to use physique analysis. You must have capacity to enter this contract. If your local law requires a higher minimum age or parental authorisation for a service of this kind, that requirement applies to you. See our Minors Policy.
3. Your account
Give accurate information and keep your sign-in credentials secure. You are responsible for activity under your account. Tell us at support@getsplitai.app if you suspect unauthorised use. One account per person; accounts are not transferable.
4. Your content and the licence you give us
You keep ownership of everything you upload — photographs, logs, notes, corrections ("Your Content"). You grant us a limited, worldwide, royalty-free licence to host, store, resize, transmit to our AI processor, analyse, and display Your Content back to you, solely to operate the App for you and for the retention period described in the Privacy Policy. This licence ends when the content is deleted.
We do not use Your Content to train AI models, and we do not license it to third parties for their own purposes. Aggregated, de-identified statistics that cannot reasonably be linked back to you may be used to improve the service.
You promise that you have the right to upload what you upload, that photographs of a person are of you or of someone who has consented, and that you will not upload unlawful content or content that sexualises anyone.
5. Acceptable use
Do not: reverse engineer, decompile, or attempt to extract our AI instructions or model access; use the App through automated scripts or resell access; circumvent allowances, rate limits, or cost budgets; upload content designed to manipulate the AI or other users; use the App to give health advice to third parties; or use it in a way that breaks the law or App Store rules.
We may rate-limit, suspend, or terminate accounts that abuse the service, and we enforce per-user AI usage and cost budgets described in the App and in your tier. Meal scans on a paid subscription have no usage budget; clause 6.1 describes the only measure that applies to them.
6. Fair use of AI features
6.1 Unlimited meal scans. On a paid subscription, meal scans have no daily, monthly or per-item limit: we do not count them against any allowance, pause them, charge extra for them, or ask you to upgrade. To keep the service fast for everyone, if you scan more than 15 meals in one day, or send many scans within a few seconds, your next scans that day may take longer to come back — no more than 2 minutes each. They are still processed. Barcode scans and meals you type in are never slowed. Your scans return to normal speed the next day.
6.2 Other AI features. Gym scans, physique analyses, plan builds, weekly reviews and coach notes have the monthly or weekly allowances shown before you buy and in Me → Subscription. When you get close to an allowance, the App tells you, and it shows when the allowance resets. Reaching an allowance never ends or changes your subscription; the feature is available again when it resets.
6.3 Personal use. Every AI feature is for one person training for themselves. It does not cover automated or scripted requests, scanning for other people or for a business, or repeatedly sending the same or nearly identical photos. If an account is used that way, we may suspend the affected feature under clause 5 after telling you why. You can contact support@getsplitai.app if you think we got it wrong, and we will review it and restore access where appropriate.
We may change the numbers in this clause as we learn how people use the App, but never in a way that affects ordinary personal use, and we will tell you before any change that could.
7. Subscriptions and payment
The subscription is sold as an auto-renewing in-app subscription through the Apple App Store. Full commercial terms — price, trial length, billing period, renewal, restore, cancellation, and tier differences — are in the subscription disclosure on the paywall and are shown before purchase. Payment, refunds, and cancellation are handled by the store, under the store's terms; we cannot process a store refund ourselves. Prices, allowances, and trial length may change with notice; changes take effect at your next renewal, never mid-period. Clause 6 describes unlimited meal scans and the limits on other AI features.
8. Availability and changes
We may add, change, or remove features, and we may run maintenance. We aim to give notice of material reductions in functionality of a paid tier; if we materially reduce what you paid for, you may cancel and seek a pro-rata remedy where the law requires one. The App requires a network connection for most features; workout logging is designed to work offline and sync later, but we cannot guarantee that unsynced data survives loss or reinstallation of your device.
9. Our intellectual property
The App, its design system, branding, exercise library, prompts, and software are ours or our licensors'. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, in line with the store's usage rules. No other rights are granted.
10. Third-party services
The App relies on Apple, Google (including Gemini on Vertex AI), UpCloud, and the other processors listed in the Privacy Policy. Their terms govern their own services. We are not responsible for their acts or outages beyond our own obligations to you.
11. Disclaimers
To the fullest extent the law allows, the App is provided "as is" and "as available", without warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that equipment detection, nutrition estimates, physique observations, or plan recommendations are accurate, complete, or suitable for you, or that the App will be uninterrupted or error-free. Nothing here excludes liability that cannot lawfully be excluded — including for death or personal injury caused by our negligence, fraud, or your non-waivable consumer rights.
12. Limitation of liability
Subject to clause 11, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost opportunity. Our total aggregate liability arising out of or related to the App is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, and (b) USD 50. Some jurisdictions do not allow these limits, in which case they apply only as far as permitted.
13. Indemnity
You will indemnify us against third-party claims arising from your breach of these Terms, your misuse of the App, or content you upload without the right to do so. This does not apply where the law prevents it (including for consumers in many jurisdictions).
14. Termination
You may stop using the App and delete your account at any time in Me → Delete account. Deleting your account does not automatically cancel your subscription — cancel it in Settings → [your name] → Subscriptions as well. We may suspend or terminate your account for material breach, unlawful use, or if required by law, with notice where practicable. Clauses 4 (final sentence), 9, 11, 12, 13, 15 and 16 survive termination.
15. Governing law and disputes
These Terms are governed by the laws of the Republic of Kazakhstan, with the courts of Almaty, and the courts of the Republic of Kazakhstan, with the courts of Almaty have jurisdiction. If you are a consumer resident elsewhere, you keep the protection of the mandatory laws of your country of residence and may bring proceedings there. Nothing in this clause limits any non-waivable right.
16. General
If a clause is unenforceable, the rest stands. Our failure to enforce a term is not a waiver. You may not assign these Terms; we may assign them in a merger or sale of the business. These Terms, the Privacy Policy, the Health & Fitness Disclaimer, and the Subscription Disclosure are the whole agreement between us for the App.
17. Apple-specific terms
These Terms are between you and us, not Apple. Apple is not responsible for the App or its content, has no maintenance or support obligation, and its only warranty obligation is (where applicable) to refund the purchase price. Apple is not responsible for product-liability, legal-compliance, or third-party IP claims relating to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US restricted-parties list.
18. Contact
Omir Lazzat, Dombyra 7, Almaty 050010, Kazakhstan · support@getsplitai.app.